Refund policy
Return & Refund Policy
Last Updated: June 7, 2026
Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Return & Refund Policy carefully.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The product must be in the original packaging
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Proof of purchase/order confirmation is required
Non-Returnable Items
The following items cannot be returned:
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Used products
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Damaged items caused by customer misuse
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Items without original packaging
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Final sale or clearance items
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
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Refunds will be processed within 5–7 business days
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The refund will be sent to your original payment method
Damaged or Wrong Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos/videos for verification.
Return Shipping
Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.
Order Cancellation
Orders can only be canceled before they are shipped.
Contact Us
For return or refund requests, contact:
📧 customersupportdropikart@gmail.com
We are here to help and will respond as soon as possible.